Showing posts with label retail. Show all posts
Showing posts with label retail. Show all posts

Monday, December 31, 2012

Ahh, retail...


As mentioned in a previous post, I work retail. Not just retail, but at an overstock store. If you don’t know what that means, it’s pretty simple: we receive stock from suppliers who either ordered too much or simply don’t want the merchandise. We then sell said merchandise for an extremely discounted price.

The benefit of a store like this is the discounts. Seriously, some of the prices are unbelievable. Add in a 20% employee discount and I can find reason to buy nearly anything we stock.

The downside of a store like this is we sometimes get some… Let’s say special customers.

An example of that:

Tonight, as I was cashiering, a man and his girlfriend came through my register and were purchasing a large amount of items. The woman stepped outside as I was ringing up their order, leaving me to make small talk with the man. He started joking that he was tired and his brain wasn’t working, and then said that he didn’t learn how to count because he went to school in Idaho. All pretty innocent, and he had me and my coworker laughing.

Flash forward to the end of the transaction, when it comes time to pay. I announce his total, which was $218, and wait as he digs out a giant wad of cash and starts pulling bills out. He hands me $125, and I wait expectantly. I ask if he wants to put the remainder on a card, and he just stares at me. So I fan out the bills and point out that he’s still about $100 short, and he continues to stare at me. After about a minute of me staring back, it dawns on him that I need more money. So he tosses another $20 on the counter.

“That’s great,” I say, “but your total is $218. This is only $145.”

More staring.

“WAIT!” he yells. “Are you sure you’re not taking my hundreds?!” He looks from the money in my hands to the money in his. “I had four hundreds and now I only have…”

He looks again from the money in my hands back to the money in his, counting.

“OH! There’s still four. Never mind!”

He hands me another $100, I give him back $25, and then ring out his transaction.

His change came out to $1.62, which I handed to him with a smile, as he asked me to please count it out for him. So I did, as ridiculous as it seemed.

I’ve been accused of stealing money from customers before (a hazard of working the night shift), but this guy takes the cake.

Monday, December 24, 2012

Christmas Eve


            I hope everyone out there in the blogosphere is having a wonderful Christmas Eve. In my head, Christmas Eve should be a relaxing, slightly uneventful day full of hot chocolate (or hot coffee, depending on the person), lazing around the house, and a never-ending supply of Christmas movies. Christmas Eve should be the calm before the storm – Christmas day is always pretty hectic (albeit wonderful), and I think we all deserve a day to prepare ourselves and that’s why Christmas Eve exists.

At least, that’s how it would be in my perfect world.

I do not live in a perfect world.

I live in a world where I work retail, and Christmas Eve is one of the busiest days of the year.

            I don’t want to sound ungrateful. I am happy to have a job, and for the most part I actually enjoy my job and the company I work for. Today, however, I have learned that I do not like my job on Christmas Eve. It’s not so much that the store is incredibly busy as everyone is rushing to do last minute shopping. It’s more along the lines of everyone is in a hurry and unfortunately this tends to make tempers short and attitudes sour. I honestly don’t understand it.

            I know that this time of year can be stressful, and I have experienced my own fair share of that stress, but I can’t comprehend taking my own stress out on an innocent bystander who is just trying to do their job. I hate how as we get closer and closer to the holidays, people’s attitudes get nastier and nastier. It makes me sad. With that being said, tomorrow is Christmas, which happens to be my all-time favorite day of the year. Call me cliché, but Christmas holds a magic that I can’t describe, and I love to soak it in.

I am looking forward to Christmas morning with my siblings, doing our at home celebration before visiting extended family.

I’m looking forward to being in the kitchen with my sister making breakfast, and that first cup of Christmas coffee that tastes somehow better than it does every other day of the year.

I’m looking forward to the looks on my nieces’ and nephews’ faces when they open their presents.

Overall, I am just looking forward to spending Christmas with my family and sharing in that magic that Christmas brings.

I hope you all do the same.